
On this page
Define the sites and the promises sold
Separate recurring janitorial work, periodic floor care, project cleaning and any specialist services. Record the contracting entity, service location, scope, frequency, service window, access arrangements, equipment/supplies, inspection standard and complaint process. Identify exceptions such as extra events, seasonal work or pass-through materials rather than blending them into one monthly run rate.
Review term, renewal, cancellation, repricing, assignment/change-of-control and subcontracting clauses in the actual agreement. A long invoicing history may represent repeat purchasing rather than a fixed transferable term. The agreement-transfer guide separates those contract questions from software and payment migration.
Compare contribution at the site level
Hypothetical monthly comparison:
| Component | Site A | Site B |
|---|---|---|
| Contract revenue | $12,000 | $12,000 |
| Loaded site labor, including planned relief | $7,900 | $8,900 |
| Supplies | $500 | $500 |
| Incremental supervision | $800 | $1,100 |
| Travel/vehicle allocation in this example | $300 | $500 |
| Contribution before unentered common overhead | $2,500 | $1,000 |
Equal revenue yields different contribution under the stated assumptions. The labor rates and allocations are not market benchmarks. Identify what loaded labor includes and ensure that supervisor time or travel is not already inside another cost. Allocated common cost and genuinely avoidable site cost answer different loss-scenario questions; do not assume both disappear when a customer cancels.
Reconcile contract scope to scheduled and actual hours, payroll, supplies, extra-work billing and inspection history. Identify unpaid seller supervision or emergency coverage. A paper margin that depends on uncosted owner labor or an understaffed site is not evidence that the buyer can deliver the contracted service.
Test labor coverage before projecting savings
Map regular shifts, absence relief, supervision, travel, site access and required skills. Compare paid hours with the service schedule and investigate unexplained differences. Confirm the actual employer/subcontractor arrangements and have the responsible employment advisers review classification, compensation and applicable obligations. A subcontractor invoice alone does not settle worker status.
DOL’s hours-worked guidance distinguishes workday job-to-job travel from ordinary commuting. IDOL’s leave guidance has exclusions and points Chicago/Cook County users to local resources. Use the actual rules and policies when costing relief and payroll; this profile does not compute legal entitlements.
Measure the person who can change the revenue
Build views by contracting customer, property-management group, site and referral channel. Several buildings can depend on one purchasing decision. Label related entities and avoid double-counting them in a loss scenario. Compare customer loss with supported contribution and additional removable cost using the concentration tool.
Keep beginning-contract retention separate from additions and price changes. A revenue increase can coexist with lost sites if a new contract offsets them. Review renewal/rebid dates, termination notices, service complaints, concessions and the cost of transitions. Keep customer identifiers and access/security information in a controlled file.
Connect service quality and safety to continuity
Retain inspection results, customer complaints, corrective actions, training and incident records appropriate to the work. OSHA/NIOSH’s cleaning-chemical guidance discusses hazard communication, worker training and safety data sheets. Determine the actual site-specific requirements with qualified personnel; a complete purchasing file is not proof of an effective safety program.
Review equipment ownership, maintenance, customer-provided assets, storage and access. A buyer needs authority to enter the site and use the necessary systems, not just a list of machines. Specialty environments can have additional contractual or regulatory conditions; do not assume a general office-cleaning process is adequate for every building.
Follow invoices into cash
Trace recurring invoices, purchase orders, approvals, service credits, deductions, receivable aging and later collections. Separate earned revenue, invoiced balances and actual bank receipts. Understand whether a missed inspection, unsigned extra-work approval or customer onboarding requirement delays payment. A stable monthly contract can still create a payroll funding gap.
Reconcile the closing receivables, customer advances, supplies and employee-related obligations to the working-capital definition. Use the monthly cash schedule for payroll and collection timing, with assumptions tied to actual records rather than an annual margin alone.
Test a site handoff
- Confirm contract/consent status and authorized customer communications.
- Verify employing entity, shift coverage, trained backup and approved site access.
- Run a representative service/inspection and resolve a controlled exception.
- Reconcile the approved invoice, any credit and the collection owner.
- Confirm equipment, supplies, safety information and supervisor escalation.
The companion site-contribution example and team-continuity guide help organize the evidence. Neither a large customer count nor a generic recurring-revenue label establishes transferability or value.
Companion resources
Use the printable or editable materials alongside the guide.
Download the site contribution exampleDownload the team continuity registerSources and scope
Source links support the specific topics noted. Examples and analytical frameworks are illustrative; confirm current requirements and transaction facts with the responsible advisers.
- US Department of Labor — FLSA hours worked, Fact Sheet 22
Workday job-to-job travel and other hours-worked distinctions. Apply actual coverage, facts and federal/state/local requirements; the tools do not calculate lawful payroll. - Illinois Department of Labor — Paid Leave for All Workers Act
Agency guidance identifies exclusions and separately directs users in Chicago and Cook County. No universal leave rule or transaction-specific payout conclusion is assumed. - OSHA/NIOSH — Protecting workers who use cleaning chemicals
Hazard communication, worker training and safety-data-sheet context. This is diligence context, not a site-specific safety program or chemical-use procedure.
Continue your research
Browse the research library · Calculators and downloads · Trade profiles