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Begin with the revenue the company actually earns
Separate maintenance agreements, demand service, replacements, installation projects and subcontracted work. Residential and light-commercial customers can have different decision cycles, payment terms and service needs. A single annual revenue total hides those differences. Reconcile invoice and job records to the ledger by month and service line before evaluating a claimed recurring base.
For maintenance agreements, verify active customers, renewal cohorts, payment status, promised visits and the remaining fulfillment cost. A customer who often calls is not necessarily under contract. An annual prepayment can improve collections now while obligating the buyer to future service. The agreement population must reconcile to billing and actual service records.
Same revenue, different operating questions
Hypothetical comparison: Company A and Company B each report $2 million of annual revenue. A has $600,000 of maintenance and demand service, a dispatcher and a documented field supervisor. B has the same total revenue but a larger replacement-installation share, concentrated referral sources and an owner who estimates jobs and resolves technical escalations. These facts do not assign either company a valuation multiple. They identify different costs, risks and records to test.
| Question | Evidence to collect | How it changes the analysis |
|---|---|---|
| Are agreements active? | Customer cohorts, paid status, renewals, visits owed. | Separate current recurring demand from a historical contact list. |
| Who replaces the owner? | Hours by estimating, sales, management and technical role. | Include the actual replacement cost in normalized earnings. |
| Which jobs make gross profit? | Service/install labor, materials, callbacks and warranty costs. | Explain changes in mix rather than applying one blended margin. |
| When is cash collected? | Deposits, receivables, annual payments and vendor terms. | Identify the monthly cash trough and obligations delivered at closing. |
Match technicians and authority to the work
EPA Section 608 certification concerns technicians performing covered refrigerant work. Record the credential type and the work each continuing technician can perform. Treat municipal contractor requirements, permits, insurance, manufacturer/dealer arrangements and any plumbing work as separate review items. A general claim that the company is “EPA certified” is not an entity-level continuity plan.
Build the roster around the post-closing team. Record actual roles, employment plans, on-call coverage, training and any seller dependency. Verify the issuing authority and proposed ownership structure with qualified advisers. If a function depends on the seller staying, describe the scope, compensation and duration rather than assuming indefinite availability.
Test margin and weather exposure together
Compare jobs, average invoice, gross margin, technician hours, subcontracting and callbacks by month. A hot or cold period can change demand, capacity, overtime and installation scheduling at the same time. An increase in revenue may reflect price or mix as well as weather. Do not subtract every unusually strong month or assume all weather-linked work disappears.
Use job-level and geographic evidence to explain the hypothesis. Separate ordinary service demand from a discrete event or large commercial project. Document which records are complete, which are sampled and what cannot be independently reconciled. A normalization adjustment should change the earnings bridge only after the reasoning and evidence are clear.
Fleet, equipment and promises to customers
Inspect vehicles, specialty tools, calibration and maintenance history, replacement timing and financing obligations. Separate routine operating repair from maintenance capital spending and one-time deferred catch-up. Do not deduct the same economic issue twice in price and cash flow without making the negotiated treatment explicit.
Inventory warranties, installation follow-up, outstanding permits, customer deposits, agreements sold and services still owed. Ask how new owners access dispatch history, phone routing, website accounts and payment records. A signed purchase agreement does not by itself deliver administrator access or ensure a customer can reach the continuing team.
A practical seller preparation file
- Monthly financial statements and a reconciled revenue/service-line export.
- Active service agreements with renewal and service-obligation evidence.
- Technician roles, credentials and continuing coverage plan.
- Owner-hours and replacement-cost analysis.
- Fleet, tools, warranty, permit and open-job schedules.
- Monthly working-capital and cash collection history.
- Digital-asset ownership and transition responsibilities.
The first discussion can start with broad revenue, service mix, team size, geography and objectives. Customer and employee identities can remain in a controlled process. Agree on representation, scope, fees and disclosure stages before sharing confidential transaction materials.
A buyer's first operating test
Follow a representative customer request from phone call to dispatch, qualified work, invoice and deposit. Identify every person, system and credential needed. Repeat the exercise for a maintenance visit, a replacement installation and the most important commercial service line. The resulting gaps provide specific diligence and closing conditions.
Continue with the recurring-revenue guide, weather analysis, license register and cash-flow tool. There is no published Illinois HVAC multiple on this page; a supportable company conclusion needs the actual records and suitable comparison evidence.
Sources and scope
Source links support the specific topics noted. Examples and analytical frameworks are illustrative; confirm current requirements and transaction facts with the responsible advisers.
- US EPA — Section 608 technician certification requirements
Certification types and the scope of covered technician work. - US Small Business Administration — 7(a) loans
Eligible program uses, the public loan maximum and application through participating lenders. - Illinois Department of Public Health — Plumbing
Individual licensing, contractor registration and current agency resources. - Illinois Department of Revenue — CBS-1 instructions
Covered bulk-sale notice, timing, attachments and changed terms. Counsel determines applicability.
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